**Frequently Asked Questions**
**How can I connect my Castaway Club account to my MyDisney account?**
Visit the Castaway Club page on disneycruise.disney.go.com and select “Log In” to connect your accounts.
**When do I become a Castaway Club Member?**
Guests automatically become Castaway Club Members at the conclusion of their first Disney Cruise Line sailing and are assigned a personal Castaway Club Member ID.
**Where can I find my Castaway Club Member ID?**
Your Castaway Club Member ID can be found on your pre-arrival email confirmation and your Key to the World card.
**Can I use my reservation number instead of my Castaway Club ID?**
Yes, if you don’t have your Member ID available or if it’s your first time sailing, you can use your reservation number (confirmation number) from a previous booking.
**Where is my reservation number located?**
Your reservation number can be found in the email confirmation for your reservation and on all pre-arrival documents.
**Do I automatically get a Castaway Club ID after my first cruise?**
Yes, you will automatically be assigned a personal Castaway Club Member ID at the conclusion of your first Disney Cruise Line sailing.
**What if I’m sharing a stateroom with someone who has a different Castaway Club level?**
The Member benefits that apply to the stateroom depend on the Castaway Club Membership levels of the Guests sharing the stateroom.
**What should I do if I can’t log in to the Castaway Club Member section?**
Visit the Help Center on disneycruise.disney.go.com for assistance with login issues or contact Disney Cruise Line directly.
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