**Frequently Asked Questions**
**How can I connect my Castaway Club account to my MyDisney account?**
Visit the Castaway Club page on the Disney Cruise Line website and select “Log In” to connect your Castaway Club account to your MyDisney account.
**Where can I find my Castaway Club Member ID?**
Your Castaway Club Member ID can be found on your pre-arrival email confirmation and your Key to the World card.
**When do I become a Castaway Club Member?**
Guests automatically become Castaway Club Members at the conclusion of their first Disney Cruise Line sailing and are assigned a personal Castaway Club Member ID.
**What if I don’t have my pre-arrival documents to find my Castaway Club ID?**
You can use your reservation number (confirmation number) from a previous booking, which is found in your email confirmation and on all pre-arrival documents.
**Can I use my reservation number instead of my Castaway Club ID?**
Yes, if you don’t have your Castaway Club Member ID available, you can utilize your reservation number from a previous booking.
**Is a Castaway Club account the same as a MyDisney account?**
No, they are separate accounts, but you can connect your Castaway Club account to your MyDisney account through the Castaway Club page.
**Do I need to manually create a Castaway Club membership?**
No, you are automatically assigned a Castaway Club membership and Member ID after completing your first Disney Cruise Line sailing.
**What is a Key to the World card?**
The Key to the World card is your stateroom key and onboard charge card that also displays your Castaway Club Member ID.
Leave a Reply