**Frequently Asked Questions**
**How can I connect my Castaway Club account to my MyDisney account?**
Visit the Castaway Club page on disneycruise.disney.go.com and select “Log In” to connect your accounts.
**When do I become a Castaway Club Member?**
Guests automatically become Castaway Club Members at the conclusion of their first Disney Cruise Line sailing and are assigned a personal Castaway Club Member ID.
**Where can I find my Castaway Club Member ID?**
Your Castaway Club Member ID can be found on your pre-arrival email confirmation and your Key to the World card.
**Can I use my reservation number instead of my Castaway Club ID?**
Yes, if you don’t have your Member ID available or if it’s your first time sailing, you can use your reservation number (confirmation number) from a previous booking.
**Where is my reservation number located?**
Your reservation number can be found in the email confirmation for your reservation and on all pre-arrival documents.
**Do I need to have sailed before to link my account?**
No, first-time cruisers can link their account using their reservation number from their booking.
**What if I’m sharing a stateroom with someone who has a different Castaway Club level?**
The Member benefits that apply to the stateroom depend on the Guest with the higher Castaway Club Membership level in that stateroom.
**Why do I need to enter my Castaway Club ID after logging in to the Disney Cruise Line website?**
This additional step ensures secure access to your specific Castaway Club Member information and benefits.
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