**Frequently Asked Questions**
**What is the Castaway Club?**
The Castaway Club is Disney Cruise Line’s loyalty program for returning guests who have completed at least one sailing.
**How do I connect my Castaway Club account to my MyDisney account?**
Visit the Castaway Club page and select “Log In” to connect your accounts.
**When do I become a Castaway Club member?**
You automatically become a Castaway Club member at the conclusion of your first Disney Cruise Line sailing and will be assigned a personal Member ID.
**Where can I find my Castaway Club Member ID?**
Your Member ID can be found on your pre-arrival email confirmation and your Key to the World card.
**Can I use my reservation number instead of my Castaway Club ID?**
Yes, you may use your reservation number (confirmation number) from a previous booking if you don’t have your Member ID available.
**Is there a fee to join the Castaway Club?**
No, membership is automatic and free for all guests who have sailed with Disney Cruise Line.
**What if I’m sharing a stateroom with someone who has a different Castaway Club level?**
The Member benefits that apply to the stateroom will depend on the membership levels of the guests sharing it.
**What should I do if I’m unable to log in to the Castaway Club Member section?**
Contact Disney Cruise Line customer support for assistance with login issues.
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