**Frequently Asked Questions**
**What is the Castaway Club?**
The Castaway Club is Disney Cruise Line’s loyalty program for returning guests, offering exclusive benefits and rewards based on the number of cruises completed.
**How do I join the Castaway Club?**
You automatically become a Castaway Club Member at the conclusion of your first Disney cruise, and you will be assigned a personal Castaway Club Member ID.
**How can I connect my Castaway Club account to my MyDisney account?**
Visit the Castaway Club page on the Disney Cruise Line website and select “Log In” to connect your accounts.
**Where can I find my Castaway Club Member ID?**
Your Castaway Club Member ID can be found on your pre-arrival email confirmation and your Key to the World card.
**Can I use my reservation number instead of my Castaway Club ID?**
Yes, if you don’t have your Castaway Club Member ID available or if it’s your first time sailing, you can use your reservation number (confirmation number) from a previous booking.
**What are the different Castaway Club membership levels?**
The Castaway Club has multiple tiers including Silver, Gold, Platinum, and Pearl memberships, each based on the number of cruises completed.
**When do I receive my Castaway Club Member ID?**
Guests who have completed at least one sailing with Disney Cruise Line receive their Castaway Club Member ID at the conclusion of their first cruise.
**Where can I find my reservation number?**
Your reservation number can be found in the email confirmation for your reservation and on all pre-arrival documents.
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